CN
                        CN

                        Customer first and intimate service

                        Service Idea
                        • Service objective

                          Satisfy customers, prioritize their interests, think in their way and give quick response to them to realize win-win.

                        • Structural Diagram of VIP Service Team

                        • Complaint Process

                        • 2485 Principle

                          Formulate temporary measure and make improvement within 24 h;

                          Finish analysis and find out root cause within 48 h;

                          Designate long-term resolution and preventive measures within 5 days.

                        Service System

                        Strategy

                        Operation

                        Aims

                        Platform

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